Client Satisfaction Survey.
Thank you for choosing to to work with PhoenixiTek on your website. In an effort to continually improve the level of service we provide to our clients, we would appreciate any feedback you can provide on your experience in working with us.
Your Company's Name
Your Phone Number
How satisfied were you with your final website? Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Was your project completed within the desired time frame that you specified? YesNo
Were your project requirements met? All were metMost were metSome were metNone were met
How satisfied are you with the level communication during your project's development? Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Do you feel that PhoenixiTek answered any questions you may have had during the project development in a manner you fully understood? YesNo
When your website was launched, do you feed that you were instructed properly on how to manage your website? YesNo
How likely are you to use PhoenixiTek again for future advertising/web projects? Very LikelySomewhat LikelyNot SureUnlikelyVery Unlikely
How likely are you to refer PhoenixiTek to friends or another business? Very LikelySomewhat LikelyNot SureUnlikelyVery Unlikely
If you are willing to write a brief testimonial to share your experience in working with us, please do so in this box.
Can we use your testimonial on our website to give prospective clients insight into doing business with PhoenixiTek? YesNo
If there was any part of the service that was provided that you feel could be improved, please be specific as this will help us better server your needs as a client moving forward